PRIVACY POLICY Date: 1 October 2019

1. Definitions and Interpretation

In this Privacy Policy, the following words bear the following meanings:

1.1. “consent” means any voluntary, specific and informed expression of will in terms of which permission is given by or on behalf of you of the website for the processing of the Information;

1.2 “Business Fuel” means Business Fuel (Pty) Ltd, registration number 2016/212828/07;

1.3 “Information” means any personal and commercial information or information relating to you and/or your business, including but not limited to:

1.4 “Business Fuel website” means the website or any part thereof which is accessible from https://www.businessfuel.co.za;

1.5 “users/s / you / your / or yourself” means any person accessing any part of this website

1.6 “Privacy Policy” means the privacy policy of Business Fuel contained in this document.

2. Introduction

Business Fuel respects your privacy and is committed to protecting it. This Privacy Policy is intended to inform you of our Privacy Policy and of the choices you can make about the way your personal Information is collected online and how the Information is utilized by us.

Certain pages on the Business Fuel website have been structured so that you can access the Business Fuel website without identifying yourself or revealing any personal information. However, should you wish to make full use of the Business Fuel website you may be required to provide us with personal information and accordingly we have made this notice readily available on the Business Fuel website.

By accessing and using the Business Fuel website and/or by interacting with Business Fuel in any capacity whatsoever, you consent to the processing of the Information on the basis set out below. If you do not consent you should stop accessing and/or using the Business Fuel website. This consent will apply in relation to each interaction between yourself and Business Fuel.

3. Applicability

This Privacy Policy applies to the Business Fuel website, including all services rendered by Business Fuel. This statement is not applicable to other related websites not specifically included.

The Business Fuel website may contain links to or from other sites ("Linked Sites"), including sites maintained by Business Fuel but which are not governed by this Privacy Policy. Accordingly, Business Fuel is in no way responsible for the content or the privacy and security policies employed by Linked Sites.

Certain services are linked with those Linked Sites, some which offer you the option to share with both Business Fuel and the third party personal data you provide. However, Business Fuel will not share the Information with those Linked Sites unless you make that choice.

4. When, why & how will we process and/or use your personal Information?

Once you choose to register with Business Fuel and provide us with the Information, it will be used for the purposes of providing you with the requested service, products or finance if your application is successful and to assist us to better understand your needs and interest in the future. Business Fuel will comply with all laws, contracts or regulations when it processes the Information.

As we provide loans to juristic persons, we will collect and use your personal Information, including the Information of any related person i.e. directors, members, shareholders, debtors, creditors, authorised signatories, representatives, agents, spouses, sureties and or any other providers and/or persons related to the juristic person. Should you provide Information regarding any related person, you warrant that related person is aware of same.

If you refuse to supply the Information, certain consequences may naturally flow from such refusal, such as preventing Business Fuel from concluding or performing any contracts with you.

We will furthermore only process and/or use the Information in the following circumstances:

5. Types of information collected

When you register on the Business Fuel website we need to collect, use, process and in some instances, share the Information in order to provide you with the services, products or finance you have applied for. The Information may include, but is not limited to:

6. How Business Fuel collects the Information

We may collect the Information in several ways, including:

7. How & when Business Fuel will share the Information and with whom

Business Fuel will share the Information with third parties if you have provided us with the necessary consent to do so. In the latter event, we may inform the relevant third party to contact you directly regarding any other products/services.

This may include the processing of the Information for credit reporting purposes. For this purpose, you hereby consent to Business Fuel requesting and obtaining credit information pertaining to you from a credit agency for concluding any transaction offered by Business Fuel through the Business Fuel website.

Business Fuel may partner with other organizations who may provide you with the services requested through the Business Fuel website. These partner organizations are required to keep the Information confidential received on behalf of Business Fuel and may not use it for any purpose other than to carry out the services they are performing for Business Fuel.

We will share your personal information in the following circumstances:

We may disclose the Information to third parties who provide services to us, including organizations and contractors that assist us with the purposes for which we use the Information. These services include:

8. When & how will Business Fuel obtain and share your Information from/with credit bureau

We may obtain your Information from credit bureau under the following circumstances:

We will share your Information with credit bureau under the following circumstances:

9. How we use the Information for direct marketing

We may also use the Information so that we can promote and market products, services and special offers that we think will be of interest to you. This marketing may be carried out in a variety of ways (including by email, SMS/MMS, or social media or by customizing on-line content and displaying advertising on websites) and may continue after you cease acquiring any products services or finance from us until you opt-out. You may opt out by calling us on 021 914 0384.

10. Data access, accuracy, amendments, retention and opting out

Business Fuel will try to keep the Information accurate. We will provide you with access to the Information. To protect your privacy and security, when doing so, we will also take reasonable steps to verify your identity. Upon request, Business Fuel will:

If we are required by law to keep your Information, it will not be deleted upon your request. Note that your request for us to delete your Information may lead to the termination of your business relationship with us as we might not be able to process your agreement and/or conduct any future business with you.

You have the option to opt-out and provide us with your objection to processing your Information. This will have the effect that we will not be able to continue our business relationship with you.

Should you withdraw your consent at any time after providing initial consent, we may still proceed to process your Information, if we are permitted by law to do so.

We may keep your Information for as long as:

11. Use of cookies

Certain non-personal information may be collected while you are using the Business Fuel website. This will comprise of data about usage and service operation that is not associated with a specific personal identity. Business Fuel may collect and use this non-personal information to evaluate how the Business Fuel website is being used.

Most non-personal data may be collected via cookies or other analysis technologies. The Business Fuel website pages normally use cookies for data analysis and potential personalization of the website and services offered.

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features that recognize your account as logged on and other website features. Further, to help us tailor the website to the needs and interests of our users, or for other purposes, we may gather aggregate, permanently non-personally identifiable information via cookies. Examples include the type of internet browser our users are using, the frequency of visits to our site and which pages our users viewed. We may share these aggregate statistics with others. The use of cookies is standard on the internet and many major web sites use them.

Technologies may vary, but in many cases, may involve a small file stored locally on the computer used to access the Business Fuel website, and may be used to store and collect information relating to your viewing and use of the Business Fuel website. Information collected through cookies is used to create a profile of our users. A profile is stored information we keep on individual users that details their preferences, their use and request history and behavioural activity, and can minimize the need for you to re-enter information.

Most cookies expire after a defined period, or you can delete your cookie file at any time. Most web browser software is initially set up to accept cookies. You can reset your web browser software to refuse cookies or to indicate when a cookie is being sent. However, some parts of the Business Fuel website will not function properly or may be considerably slower if you refuse cookies. For example, without cookies, you will not be able to set personalized preferences, and/or may have difficulty completing transactions.

Business Fuel may collect your computer’s IP (“Internet Protocol”) address and domain name address, the identity of your internet service or access provider, the type of web browsing software you use, your computers operating system, the URL of the web page from which you came to visit the Business Fuel website and the language you selected for your web browsing software (collectively referred to herein as clickstream data). We use these technologies to identify our users, to help diagnose problems with our server, and to administer the Business Fuel website and the services offered thereon.

12. Security

Business Fuel undertakes to take all reasonable measures to protect the Information you provide us. These measures include, but are not limited to, preventing unauthorised access or disclosure, maintaining data accuracy, and ensuring the appropriate use of the Information. Business Fuel has in place reasonable physical and managerial procedures to safeguard the Information we collect.

As the internet is not a secure medium of communication, Business Fuel cannot guarantee the security of any of the Information you input on the Business Fuel website or send to Business Fuel via the internet. Business Fuel is not, and will not be, responsible for any damages you or others may suffer because of the loss of confidentiality of any of the Information.

If the Information about you is inadvertently leaked or Business Fuel’s security has been unlawfully breached by any unauthorized party, Business Fuel shall immediately identify the relevant users who may be affected by the security breach and shall contact them at their last known email address or contact details or by the quickest means possible.

If the Information about you is inadvertently leaked or Business Fuel’s security has been unlawfully breached by any unauthorized party, Business Fuel shall immediately identify the relevant users who may be affected by the security breach and shall contact them at their last known email address or contact details or by the quickest means possible.

13. Changes to this statement

Business Fuel may amend the provisions of this Privacy Policy to comply with any changes in the law, and/or pursuant to any changes to its information processing activities or privacy practices. Such amendments will be published on the Business Fuel website and will become operable from the date of such publication.

Please note that these guidelines are subject to change at any time. Any such changes will be posted on this page. You are encouraged to review this Privacy Policy at the inception of each session.

14. Law and jurisdiction

This Privacy Policy is governed by the laws of the Republic of South Africa and without regard to the conflict of laws principle. You agree that any cause of action that may arise under this Privacy Policy shall be commenced and be heard in the appropriate court in South Africa. You agree to submit to the personal and exclusive jurisdiction of the courts located within South Africa.

15. Acceptance of policy

By using the Business Fuel website, or otherwise providing your information to Business Fuel, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use the Business Fuel website or provide any information to Business Fuel.

WHAT OUR CLIENTS HAVE TO SAY...